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#334155);line-height:1.45;word-break:break-word;white-space:pre-wrap}@keyframes tooltipSlideIn{0%{opacity:0;transform:translateY(-50%) translate(-6px)}to{opacity:1;transform:translateY(-50%) translate(0)}}.bitrix24-actions{display:flex;flex-direction:column;gap:6px}.bitrix24-btn{display:flex;align-items:center;gap:6px;padding:7px 12px;border-radius:8px;border:1px solid transparent;font-size:.75rem;font-weight:600;cursor:pointer;transition:all .15s ease;width:100%;justify-content:center}.bitrix24-btn:disabled{opacity:.5;cursor:not-allowed}.bitrix24-lead{background:#3b82f61f;color:#3b82f6;border-color:#3b82f640}.bitrix24-lead:hover:not(:disabled){background:#3b82f633}.bitrix24-deal,.bitrix24-deal-direct{background:#10b9811f;color:#10b981;border-color:#10b98140}.bitrix24-deal:hover:not(:disabled),.bitrix24-deal-direct:hover:not(:disabled){background:#10b98133}.bitrix24-discard{background:#ef44441a;color:#ef4444;border-color:#ef444433}.bitrix24-discard:hover:not(:disabled){background:#ef44442e}.bitrix24-success{display:flex;align-items:center;gap:6px;padding:6px 10px;border-radius:8px;background:#10b9811a;color:#10b981;font-size:.73rem;font-weight:600}.bitrix24-clear-link{margin-left:auto;display:inline-flex;align-items:center;justify-content:center;background:none;border:none;padding:2px;border-radius:4px;color:#10b981;opacity:.5;cursor:pointer;transition:opacity .15s}.bitrix24-clear-link:hover:not(:disabled){opacity:1}.bitrix24-deal-link{display:inline-flex;align-items:center;gap:3px;margin-left:6px;font-size:.75rem;color:var(--text-muted, #6b7280);text-decoration:none}.bitrix24-deal-link:hover{color:var(--accent, #6366f1);text-decoration:underline}.bitrix24-discarded{display:flex;align-items:center;gap:6px;padding:6px 10px;border-radius:8px;background:#ef444414;color:#ef4444;font-size:.73rem;font-weight:600}.bitrix24-sync{background:#8b5cf61f;color:#8b5cf6;border-color:#8b5cf640}.bitrix24-sync:hover:not(:disabled){background:#8b5cf633}.bitrix24-error{font-size:.7rem;color:#ef4444;padding:4px 8px;background:#ef44440f;border-radius:6px}.ip-shopify-tab{padding:8px 0}.ip-shopify-header{display:flex;justify-content:space-between;align-items:center;padding:0 12px 8px;font-size:13px;font-weight:600}.ip-icon-btn{background:none;border:none;cursor:pointer;padding:4px;border-radius:4px;display:flex;align-items:center;color:var(--text-secondary, #888)}.ip-icon-btn:hover:not(:disabled){background:var(--bg-secondary, #f5f5f5);color:var(--text-primary, #222)}.ip-icon-btn:disabled{opacity:.5;cursor:not-allowed}.ip-loading,.ip-shopify-msg{padding:16px 12px;font-size:12px;color:var(--text-secondary, #888);text-align:center}.ip-shopify-msg--error{color:var(--danger, #e74c3c)}.ip-shopify-order{border:1px solid var(--border, #e5e5e5);border-radius:8px;padding:10px 12px;margin:0 8px 8px}.ip-shopify-order-header{display:flex;flex-wrap:wrap;gap:6px;align-items:center;margin-bottom:6px}.ip-shopify-order-num{font-weight:600;font-size:13px}.ip-shopify-order-date{font-size:11px;color:var(--text-secondary, #888)}.ip-shopify-badge{font-size:10px;padding:2px 6px;border-radius:10px;font-weight:500}.ip-shopify-badge--paid{background:#d4edda;color:#155724}.ip-shopify-badge--pending{background:#fff3cd;color:#856404}.ip-shopify-badge--refunded{background:#f8d7da;color:#721c24}.ip-shopify-badge--fulfillment{background:#d1ecf1;color:#0c5460}.ip-shopify-order-items{font-size:11px;color:var(--text-secondary, #888);margin-bottom:4px}.ip-shopify-item{margin-right:8px}.ip-shopify-item-more{color:var(--primary, #4a90e2)}.ip-shopify-order-total{font-size:13px;font-weight:600;margin-bottom:4px}.ip-shopify-tracking{font-size:11px;color:var(--text-secondary, #888);display:flex;align-items:center;gap:4px;margin-bottom:6px}.ip-shopify-actions{display:flex;gap:6px;flex-wrap:wrap;margin-top:6px}.ip-shopify-action-btn{font-size:11px;padding:4px 8px;border-radius:5px;border:1px solid var(--border, #e5e5e5);background:var(--bg-secondary, 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solid var(--border-color);position:relative}.ecm-avatar{width:40px;height:40px;border-radius:50%;background:var(--accent-color, #3b82f6);display:flex;align-items:center;justify-content:center;font-size:15px;font-weight:700;color:#fff;flex-shrink:0;overflow:hidden}.ecm-avatar img{width:100%;height:100%;object-fit:cover}.ecm-title{font-size:1rem;font-weight:600;color:var(--text-primary)}.ecm-subtitle{font-size:12px;color:var(--text-muted)}.ecm-close{position:absolute;right:12px;top:50%;transform:translateY(-50%);background:transparent;border:none;cursor:pointer;color:var(--text-muted);padding:4px;border-radius:6px;display:flex;align-items:center;justify-content:center;transition:background .15s,color .15s}.ecm-close:hover{background:var(--bg-secondary);color:var(--text-primary)}.ecm-body{flex:1;overflow-y:auto;padding:18px 20px;display:flex;flex-direction:column;gap:10px}.ecm-error{background:#fee2e2;color:#dc2626;border-radius:8px;padding:7px 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var(--border-color, #e5e5e5);background:transparent;border-radius:8px;font-size:13px;cursor:pointer;color:var(--text-secondary, #888)}.ecm-btn-cancel:hover{background:var(--bg-secondary, #f5f5f5)}.ecm-btn-save{padding:8px 20px;background:var(--accent-color, #3b82f6);color:#fff;border:none;border-radius:8px;font-size:13px;font-weight:600;cursor:pointer}.ecm-btn-save:hover:not(:disabled){filter:brightness(1.1)}.ecm-btn-save:disabled{opacity:.6;cursor:not-allowed}.ip-shopify-action-btn:disabled{opacity:.5;cursor:not-allowed}.ip-shopify-spinning{animation:spin 1s linear infinite}.chat-header-assignee{display:inline-flex;align-items:center;gap:4px;font-size:11px;color:var(--text-secondary);background:var(--bg-tertiary);padding:2px 8px;border-radius:10px;border:1px solid var(--border-color);font-weight:500;max-width:120px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chat-header-kb-hint{font-size:11px;color:var(--text-muted);background:var(--bg-tertiary);border:1px solid 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